This shit is crazy, so I use a program called Snagit for a lot of my Screen casting and right now using Snagit 2024. I usually use winget or choco to install
Error code 2330 during a Snagit 2025 installation is typically related to issues with file attributes or registry permissions. Here are some steps to resolve the problem:
Restart and Run as Administrator:
– Reboot your computer.
– Right-click the Snagit installer and choose “Run as administrator” to ensure the installer has the required permissions.
Check for Running Processes:
– Ensure no previous Snagit processes are active. Open Task Manager (Ctrl+Shift+Esc) and end any tasks with “Snagit” in the name. This prevents conflicts during installation.
Repair Windows Installer and Registry Issues:
– Sometimes registry errors or a corrupt Windows Installer service can trigger error 2330. Run the Microsoft Installer Repair Utility to fix any underlying issues.
Verify Required Components:
– Make sure all Microsoft Visual C++ Redistributable packages are up to date because missing or outdated redistributables may cause installation errors. You can download the latest supported versions from Microsoft’s website.
Silent MSI Installation (Advanced):
– If issues persist, consider downloading the MSI installer version from the TechSmith Downloads page. Run it via the command line with administrative rights using a command like:
pgsql
Copy code
C:\Path\to\snagit.msi /qb /l*v log.txt
– This approach logs installation details (in log.txt), which can help identify the specific issue if further troubleshooting is required.
Contact Support:
– If none of the above steps work, it’s advisable to submit a support ticket with the generated log file from the silent install process for a more detailed diagnosis.
These steps are in line with the official TechSmith support guidelines for troubleshooting installation errors on Windows.